AI chatbot builder
Coming soonBotsmith
A chatbot that answers from your content — and knows when to stop talking and hand off to a person.
What it is
Botsmith for buyers looking at ai chatbot builder.
Most “AI chatbots” fail in the same two ways: they improvise when they should retrieve, and they keep talking when they should escalate. Customers notice both. If the bot cannot stay on your content, it is a liability. If it cannot hand off, it is a maze.
Botsmith is an AI chatbot builder for creating, customizing, and deploying bots trained on your content, with controls for knowledge, handoff, and conversations. The intended experience is on-brand answers around the clock, plus an explicit path to a human when the bot should not be the last word. Transcripts exist so you can review what was actually said.
Botsmith is pre-launch. Join the waitlist at botsmith.cleverai.ai. If you need an embeddable assistant on a deadline, we still build custom chat systems — that work is not the waitlist product pretending to be generally available.
Capabilities
What Botsmith is built to do.
Trained on your content
Answers are supposed to come from material you provide, not from a generic model’s best guess about your company.
Knowledge you control
The builder includes controls for what the bot is allowed to use. Updating the source content is how the bot stays current, not a weekly prompt rewrite.
Explicit human handoff
You define when the bot should stop and pass the conversation to a person. Handoff is a product control, not an apology after a bad answer.
Conversation history you can review
Full transcripts exist so support and product teams can see what customers were told, instead of guessing from a thumbs-down.
Embeddable customer experience
The bot is meant to live where customers already are — an embeddable experience, not a separate destination they have to find.
On-brand answers, around the clock
The job is useful replies in your voice when your team is offline, without pretending the bot replaces a support organization.
Who it is for
Three situations Botsmith is meant to change.
01 · Support lead covering after-hours questions
The problem
The same how-to questions arrive at 11pm. A generic bot invents steps; a static FAQ does not parse the way the customer asked.
How Botsmith helps
Train on your help content, set handoff rules for anything the bot should not close, and review transcripts to see which articles are actually doing work.
02 · Marketing site owner who wants a product guide
The problem
Pricing and packaging questions bounce because visitors will not hunt through docs. A chatbot that hallucinates plan names is worse than no chatbot.
How Botsmith helps
Point the bot at the content you already publish, embed it on the site, and keep a human path for anything that looks like a sales conversation.
03 · Ops manager documenting internal procedures
The problem
New hires ask Slack the same process questions. The answers live in a folder nobody searches.
How Botsmith helps
Turn that documentation into a content-trained bot with reviewable conversations, so you can see which procedures are unclear rather than only hearing the complaints.
Botsmith is described as trained on your content, with knowledge controls. It is a chatbot builder for on-brand answers, not a general web agent. If you need a bot that also searches the public web, that is a different design — ask us rather than assuming it is a switch.
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On the waitlist